Once orders are placed, no changes or cancellations can be made. Customers must contact our offices with 7 DAYS of receiving order in order to receive store credit. No credit will be given after 7 DAY period.
Please note: Store credit from a return excludes shipping charges.
What if I don’t like the items?
We’re confident you’ll love the items our team curated, they’re veterans!
Because these clothing items are all shelf-pulls and closeouts, they’re extremely varied and unique. Although we try, we cannot guarantee you’ll like every item we send you. However, we do guarantee that all items are not returns and in like-new condition, making for great resale material.
Remember, although you may not like the item, your customers may love it! The old adage “one man’s trash is another man’s treasure” is very true!
What is your refund policy?
We’re sorry, but because all of our items are intended for resale, we do not offer any refunds or returns. However, if you’re unhappy with the items in your order, we can offer you a one-time $25 credit towards your next purchase. These are resale items at below wholesale cost, so you can always at a minimum sell them over your purchase price.
Is all the clothing new?
All the clothing you receive will be in like-new condition. Some items even come poly-bagged. It all depends on when it was pulled from the department store or boutique. Please bear in mind all clothing has been exposed to a retail environment, so it may not be in perfect condition.
Are any items damaged or store returns?
All clothing items are either closeouts or shelf-pulls. This means they have all been exposed to a retail environment (to the public). Most clothes have been handled numerous times, and possibly tried-on, as is common when exposed to customers. Although they are new items with tags, they may have slight imperfections or signs of handling and wear (tried-on). We do our best to vet-out any items that are damaged or unsalvageable.